AIM is the central phone answering service for Seventh-day Adventist® media outreach in the North American Division. Our main function is to process requests, sense interested persons who may be upgraded for further studies, and refer these interests to local churches. Our phone personality, efficiency of process, and personal care are to be a positive influence on individuals to study Scripture, surrender their hearts to Christ, and join the Seventh-day Adventist® Church.

The students and volunteers that receive calls for AIM are preparing their lives for ministry by sharing God’s answers to life’s questions. Their experiences at AIM prepare them for a lifetime of witness, and in many cases for a life’s work as pastors and evangelists.

Open Positions

The only positions that are available at this time are IT Network Assistant and Front Desk Assistant. Please read the full job descriptions below and apply.
The next hiring period for Customer Service Representatives will begin November 12th, 2018. We will be hiring for positions starting Christmas Break & Spring Semester. Apply in advance via the form below and we will hold your application until that time.

Before beginning the application, please take the time to gather employer and reference information before you begin. Once you leave the application, your data is not stored and cannot be retrieved at a later session.

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Adventist Information Ministry seeks someone with previous IT background or a current Computer Science major to work as an IT Assistant in our Networking department. AIM is a ministry of the North American Division which answers the toll-free numbers for many of the church’s media ministries. As such, we are looking for a person that has a strong dedication to the soul winning mission of the Adventist church.

The IT Network Assistant position works under the supervision of the ITS Assistant Director. They will also work with other IT personnel. They will communicate to and work closely with AIM Administration and Management.

Essential to the job is a self-starter—someone who can figure out what needs to be done and do it. We anticipate that the person we hire will work about 15 hours per week when school is in session with additional hours during most vacations and summer. Strong written and verbal communication skills are important.

We prefer someone willing to invest in this ministry for longer than a school year. This is a year-round position well adapted to student schedules. Student applicants must qualify for employment under the student labor policies of Andrews University. An internship credit can usually be arranged with your department. Non-students may be considered for this strictly part-time position.

Please read the full Job Description below before applying.

Adventist Information Ministry (AIM), a ministry of the North American Division (NAD) of the Seventh-day Adventist Church, seeks a part–time Front Desk Assistant to work directly with and under the supervision of the AIM Administrative Assistant.


• Present a professional and welcoming presence at the Front Desk

• Take business line telephone calls; assist in call-ins during heavy call loads; maintain familiarity with phone system and inbound call procedures

• Prepare correspondence and other communication items at the request of supervising Staff

• Maintain personnel files and records for employees

• Basic filing, typing, and computer functions in Microsoft Office Suite including Outlook

• Perform essential job functions when the Administrative Assistant is out of the office

EDUCATION/EXPERIENCE/CREDENTIALS: Demonstrated typing speed of at least 40 net words per minute and computer proficiency (including MS Office Suite) are required. Superior English verbal and written communication skills are required. Previous office assistant experience preferred.

Long-term commitment and stability are desired (at least two years, including summer and other school breaks). The work schedule is flexible, but will require 12–15 hours per week. Weekday morning and/or afternoon availability are required. Student applicants must qualify for employment under the student labor policies of Andrews University.

AIM is an evangelistic contact center that supports dozens of media ministries within the NAD. Consequently, candidates should understand and support the principles, policies, and beliefs of the church and exhibit strong dedication to its mission of soul winning.

WAGE: $10.50/hr


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